Refund Policy

REFUND POLICY

All items purchased are valid for refund within 14 days of receiving your order.

RETURN PROCESS:
To return an item, please email us at [email address] with your order number. We will contact you within 3 business days with further instructions on how to proceed with the return.

To return your product, you will be responsible for paying for your own shipping costs for returning the items. Please note that shipping costs are non-refundable.

Please send your return to:

VAE DESIGN SHOP
P.O BOX #1303
JONESBRO, GEORGIA 30237

 

REFUNDS:
Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited. It may take 1-2 billing cycles for the credit to appear on your statement.

DAMAGES & ISSUES:
In the unlikely event that you receive a damaged item, please notify us within 3 days of delivery.